Troubleshooting


 * Have you ever had a problem with your computer that prevents you from using it to access Internet resources, contacting your friends or doing your schoolwork??

Understanding some key troubleshooting skills will allow you get your computer up and running quickly, and without waiting for someone else to help you. For this activity you will learn how to perform basic troubleshooting on your computer, research solutions to computer problems, and share your knowledge with others.

Video 1: Boring but good! Steps to take to troubleshoot problems media type="custom" key="22411140"

Part 1: Make a list of at least 10 problems that kids... on second thought... adults (many know less than you do) might need help with when something goes wrong or they do not understand when they are using technology (note: technology may include something other than a computer and it does not need to be something from the videos you watched in in the videos.

You will need to create a page in your portfolio that is called Thing 13: Troubleshooting. On this page put images, videos, etc... that represent the problems. Make your page interesting - it SHOULD NOT JUST be a list, possibly a flow chart or a video (animoto). Remember properly give credit to the person who took the picture if you use any.

Use this links to help look for ideas:

[|Ehow] [|Emints] – flow chart examples [|Smart computing] [|CDP] [|Docstock] – flow chart [|Webopedia] [|How stuff works] – computers [|Morrisville HS] [|Ask Leo] – computer questions [|DeGeeked] – tech questions [|Butterscotch] ||